Cancellation policy
Cancellations
At Patricia Dias Beauté, we value your time and ours. To ensure the best experience for all our clients, we kindly ask that you provide at least 24 hours notice if you need to reschedule or cancel your appointment. Failure to provide prior notification may result in a cancellation fee being charged for the missed appointment. How to Cancel: You can contact us via phone, email, or through our website to notify us of any changes.
Product Returns
If for any reason you're not satisfied with your purchase, we accept returns within 30 days of the delivery date. To be eligible for a return, items must be in their original condition, with tags attached and unworn. Returns can be made for a full refund or store credit. Please note that shipping fees are non-refundable and return shipping costs are the responsibility of the customer. To initiate a return, please contact us with your order number and reason for return. We'll provide you with a pre-paid shipping label to send the items back to us. Once we receive the returned items, we'll process your refund or store credit within 3-5 business days.