Terms and Conditions

Last updated: 2026-04-04

Welcome to Patricia Dias Beauté. By accessing this website and/or purchasing our services and products, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Services & Appointments

Booking: All appointments made through our website are subject to availability.
Cancellations: We require at least 24 hours’ notice for cancellations. Failure to provide notice may result in a cancellation fee of 25% of the service cost.
No-Shows: Failure to arrive for a scheduled appointment without notice may result in a charge for the full price of the service.

2. Products & Online Sales

Descriptions: We strive to be as accurate as possible with product descriptions and images. However, we do not warrant that product descriptions or other content are error-free.
Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
Refunds: Due to the hygienic nature of beauty products, we generally do not accept returns on opened items unless they are defective.

3. Medical Disclaimer

The content on patriciadiasbeaute.com is for informational purposes only and does not constitute medical advice.

Allergies: It is the client’s responsibility to inform us of any known allergies or skin sensitivities before a treatment.
Results: Individual results for beauty treatments and skincare products may vary.

4. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and digital downloads, is the property of Patricia Dias Beauté and is protected by international copyright laws. You may not reproduce, duplicate, or sell any content without express written consent.

5. Limitation of Liability

Patricia Dias Beauté shall not be liable for any direct, indirect, or incidental damages resulting from the use of our website, the purchase of products, or the application of services, beyond the cost of the service or product purchased.

6. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

7. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Email: hello@patriciadiasbeaute.com
Phone: +1 263-880-5331
Address: 720 Montgolfier St. Suite #203, H7W 4Z2, Laval, QC

8. Gift Cards & E-Vouchers

Redemption: Gift cards purchased through Patricia Dias Beauté are redeemable for services and products only. They cannot be exchanged for cash.
No Expiration: In accordance with Quebec law, gift cards purchased for a specific dollar value (e.g., $100) do not expire.
Service-Specific Cards: If a gift card is purchased for a specific service (e.g., “One Microneedling Session”), the merchant may charge the difference if the price of that service increases after the date of purchase.
Lost/Stolen Cards: We are not responsible for lost, stolen, or unauthorized use of gift cards. Please treat them like cash.
Remaining Balance: If a service cost is lower than the gift card value, the remaining balance will stay on the card for future use; no cash change will be given.

9. Beauté Loyalty Program

Eligibility: Membership is free and available to all individual customers who sign up via our website or in-salon.
Earning Points: Points are earned on qualifying purchases of services and retail products. Points are calculated based on the subtotal (excluding taxes and shipping).
Redemption: Points have no cash value and can only be redeemed for discounts or specific rewards as outlined in our current promotional offers.
Expiration (Inactivity): Loyalty points do not expire simply due to the passage of time. However, points may be voided if a client account remains inactive for more than 12 consecutive months (meaning no points have been earned or redeemed in that period).
- Note: Per Quebec regulation, we will provide a notice of inactivity between 30 and 60 days before any points are voided.
Program Changes: Patricia Dias Beauté reserves the right to modify or terminate the loyalty program, including point values and reward tiers, at any time with 30 days’ notice to active members.